At Orca, we put our users' security at the top of our priorities. The Protection Centre aims to build trust and provide a secure digital environment for players, sellers, and buyers alike.

How Do We Protect You?

Smart monitoring systems: We use advanced technologies to monitor activities within the platform and automatically detect any suspicious behavior.
Data encryption: All user data, including account and payment information, is encrypted to protect it from any breach.
Human interaction: We have a specialized team to review reports and resolve disputes manually and transparently.

Account Security

Use a strong password.
Enable Two-Factor Authentication.
Never share login credentials with any third party.

Anti-Fraud Measures

Orca prevents the use of external software or tools that provide unfair advantages in games.
We monitor seller and buyer behavior to limit any attempts at fraud or manipulation.
Accounts proven to be involved in illegal activities are immediately closed.

How to Handle Problems?

If you encounter an unsafe or suspicious situation, you can:

Report the user from within the platform.
Contact us directly at:support@orcamarketplace.com

Reports and Complaints

We review all reports within 24 to 72 hours.
The case will be followed up with you until the problem is fully resolved.

Bans and Restrictions

Violating accounts may be restricted or suspended temporarily or permanently to protect the platform.
Permanently closed accounts are only reactivated after a comprehensive review by the legal team.

Updates

We continuously update these policies in line with the evolution of digital threats to ensure maximum protection for our users.

Your Protection is Our Priority

We continuously work on improving protection systems to ensure a safe experience for all users

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Protection Centre